Giving & Receiving Feedback

Enhance Performance Through Constructive Conversations

Are You Ready to Improve Performance Through Effective Feedback?

Feedback can be one of the most powerful tools for growth and improvement. But how do you ensure your feedback is constructive, well-received, and actually drives change? How do you give and receive feedback in a way that builds trust and motivates action?

The truth is, feedback isn't just about pointing out areas for improvement - it's about creating a culture of continuous learning, where people feel empowered to grow and develop. If you've ever:

- Struggled to give feedback that motivates change without causing defensiveness.

- Felt unsure about how to handle receiving feedback without feeling discouraged.

- Wanted to create a culture of open, honest communication where feedback is welcomed...

This course is for you.

What You'll Gain

Real Skills, Real Impact

This isn't just about learning to give feedback; it's about mastering both sides of the feedback conversation. This practical, hands-on course will help you develop the skills to provide feedback that inspires change and growth while also receiving feedback in a way that drives your own development. Whether you're a manager, team lead, or individual contributor, you'll leave this course with actionable tools to make feedback a regular part of your professional growth.

You'll learn how to:

Give feedback that is clear, constructive, and actionable to promote growth and improvement.
Deliver feedback with empathy and respect, ensuring that it's received well and doesn't create defensiveness.
Use the "SBI Model" (Situation-Behavior-Impact) to structure feedback in a way that's focused and objective.
Balance positive and corrective feedback to keep morale high while encouraging improvement.
Receive feedback with an open mind, turning it into a growth opportunity.
Ask for feedback proactively, ensuring you're continually improving.
Handle difficult feedback situations without feeling threatened or defensive.
Use active listening to fully understand feedback and respond thoughtfully.
Create a feedback-friendly culture in your team where feedback is a tool for development, not punishment.
Encourage self-reflection in others to foster a growth mindset.
Clarify expectations through feedback to improve performance and alignment.
Give feedback that motivates and inspires individuals to take action.
Receive feedback positively and use it to refine your own approach and performance.
Handle feedback under pressure, maintaining professionalism and calm.
Ensure feedback leads to tangible improvements by setting clear follow-up actions and goals.

Who Is This Course For?

This course is ideal for:

- Managers and leaders who want to provide feedback that drives performance and development.

- HR professionals looking for a program to train their teams on effective feedback techniques.

- Team leads who want to foster an environment of continuous improvement and growth.

- Anyone who wants to learn how to give and receive feedback more effectively, including employees at all levels.

Why Colab?

At Colab, we understand that feedback is essential to building high-performing teams and encouraging individual growth. Our experience training organisations, allows us to help professionals develop the skills needed to give and receive feedback in a way that is positive, constructive, and results-driven.

Our courses are:

Practical

Focused on tools and strategies you can apply immediately to improve feedback conversations.

Engaging

Designed to keep you involved and actively learning.

Customisable

Tailored to your organisation’s feedback culture and specific challenges.

What Participants Are Saying

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Customisation to Fit Your Needs

We know that feedback challenges vary by team and organisation. That's why we tailor this course to meet your specific needs and objectives.

Options include:

- In-house delivery: Perfect for team-wide training on feedback skills.

- Customised content: Adjusted to reflect your company's feedback culture, values, and goals.

- Flexible scheduling: We'll work with you to schedule the training at a time that works best for your team.

Can you deliver this course for a small team? Yes, we welcome teams of all sizes. Whether you have a small team or a larger group, the content will be adapted to suit your needs.

Is this course suitable for new managers? Absolutely. This course covers both foundational skills for new managers and advanced techniques for experienced leaders looking to improve how they give and receive feedback.

More FAQ's

Your Next Step

Don't wait to start fostering a feedback-rich culture. The sooner you start applying these techniques, the sooner you'll see improvements in performance, morale, and team alignment.

Enquire Today!

Take the first step toward mastering feedback and creating a culture of continuous improvement. With Colab's expert training, you'll be equipped to give and receive feedback that leads to real growth and success.

Let's chat